We have listed a few frequently asked questions for your reference.

Who are we ? One of the UK's leading providers of personal injury claim and compensation claims services.

Our team, as managed by Pannone & Partners, will deal with your claim in a professional and competent way. With two decades worth of experience in Personal Injury litigation you are in safe hands.

What injuries can I claim for ? You are entitled to make a compensation claim even if you have not sustained a serious injury. You are entitled by law to be compensated for any injury arising out of a non-fault accident. This can typically include cuts, bruises and "soft tissue" injuries such as whiplash.

Is there a time limit on submitting a claim for personal injuries ? Yes. You have three years to make a compensation claim. In general terms the sooner you make the claim the better. ie. as time goes by your injuries may seem, when assessed, less severe and you may receive a lower compensation cheque as a result.

Should I have reported my injuries to my Doctor or hospital ? It is usually beneficial to have visited your GP or hospital. This helps the paperchase process. However if you have not been able to visit a health professional it should not prevent us from presenting a claim on your behalf.

Do we adhere to the Solicitors Introduction & Referral Code 1990 and what is it ? The Law Society, the solicitor's governing body, permits solicitors to make agreements with their introducing sources for referral work. Such agreements must comply with a code, known as the Solicitors Introduction and Referral Code, which contains strict rules to safeguard your interests as the customer.

We comply with the Solicitors Introduction and Referral Code published by the Law Society, and any solicitor to whom we refer you is an independent professional, from whom you will receive impartial and confidential advice.

With respect to our costs these are paid by the solicitor and not via yourself.

How can a claim cost me nothing ? We only appoint solicitors who agree to enter into a Conditional Fee Agreement in relation to their legal costs. They then take out an Insurance Policy to protect you against any other potential costs.

With a successful claim the responsible third party are required to pay ALL of your legal costs including the cost of your insurance premium. In the unlikely event you are unsuccessful in your claim the Insurance Policy will cover all the legal costs.

In this manner the whole claim costs you nothing, either way, and your rights are protected in law.

Who funds the insurance and disbursements ? Your Appointed Solicitor provides funding. You are not responsible for any funding costs.

Which solicitor will negotiate my personal injuries claim ? In the first instance your claim will be assessed by Pannone's. We would expect this firm will work on your behalf however there may be situations where we will need to point you in the direction of another solicitor.

We will only do this if we feel this approach will increase your chances of a successful claim.

Will I have to visit the solicitor ? No, although you may visit the solicitor if you wish.

The Appointed Solicitor will instruct an Assessor who will arrange a confidential home visit.

What is the next step ? Simply log your details on to the claim form, press submit, and leave the rest to us.

Alternatively, if you prefer to make a claim by telephone please call us on 0845 603 0708.